Questions & Customer Service: email@example.com
Purchasing DAWBOX(TM) D.I.Y. Plans
or consulting is easy. We accept paypal only the most secure way
to do business online. Your paypal order must be from a confirmed
paypal address. For consulting or custom orders please contact
us via e-mail.
Accepted Forms of Payment
Read Before Ordering Thank You
LLC Terms of Sale & Policy
LLC and Justin Lynch own the intellectual property of these
designs. They cannot be displayed in any public or digital forum
for any reason.
LLC is not responsible for any acts of God fire, flood, and
injury while using or building our designs. All materials are
The purchase of this product grants the end user or owner
of the paypal account one build of our design for non-profit or
resale. You may not trade these designs or give them to a 3rd
party contractor without written consent. We will not offer technical
support or project management to any 3rd party contractor without
a License agreement purchased through DAWBOX LLC. Failing
to do so will result in legal action. Any Film House, Contactor,
Church, School or Practice space company, Non profit organization,
may not build our design beyond one unit without written consent
and a license fee per build to be determined by us. You may not
use this design as a lesson in your school or as a learning project.
Support: DAWBOX LLC considers anything outside of basic
customer service as technical support. Interfacing with home improvement
stores, 3rd party contractors, answering whom, what and why questions.
Anything outside of taking care of your order or answering pre
Failure or Replacement. All discs are tested before shipping.
If you lose your DVD or scratch it disc replacement is the full
price of the plans. If the disc has an error or it will not play
you must return it within 7 days. Failure to review the disc within
this period or report any errors with it we will not replace it
for free. If your disc has an issue simply notify us within this
period. Please make sure you do not have an issue with your
Player. Some old computers and DVD players will not play discs
correctly. We are not responsible for your faulty playback equipment.
Once it has been determined your disc is faulty or will not play
within this period after permission from us you can send it back
to us packaged correctly so that we can test it ourselves. If
it proves to be faulty we will send you a replacement within 7
days (48 States). We will simply refund the cost of your shipment
method for USPS Priority only.
Replacement: If you lose your booklet we can send you a replacement.
Booklet replacement is the full current price of the plans plus
Updates Policy: If we have a product update that we wish to
offer you we will contact you about it via e-mail and offer it
to you. This may delay shipping up to 14 days. If you verbally
decide to do this via e-mail we will hold your order until we
can ship you the new updates included in the plans. We reserve
the right to make these offerings "as a courtesy" while
we are in the middle of updates we think may benefit you. We also
reserve the right to simply ship the current version of our plans
while making any new updates.
Updates Policy: DAWBOX LLC from time to time
will update the SKU list and price list for materials. We will
also make changes and offer more features. We reserve the exclusive
right to offer our new designs at full price. We will not offer
free updates to any of our past clients. This is a business and
out time, ideas and the work we put into our product save our
clients time and money. In order for us to continue offering a
product that is fresh with new ideas and solutions like any software
you purchase we need to make a living. If we come out with an
update after shipping your older version we will not offer you
the new update. All sales are final.
List: DAWBOX LLC will make a content effort to
update our prices and materials list. We will not send the list
to you digitally for any reason. If you are a past contractor
or client we will not send this list digitally. You can simply
buy a new version of the plans with the latest updates and offerings.
We are not responsible for any material price changes due to market
fluctuation and location. We are not responsible if the material
becomes taken off the market for any reason or is not available
in your location. For this reason we keep the designs as universal
as possible so that you can use substitutions with general construction
materials all over the world.
Delay: DAWBOX LLC is not responsible if you sit on your
hands and do not build your project. So for that reason if we
decide to offer a newer design or idea in our plans we reserve
that right to charge full price for it. Due to the nature of instructional
media we will not offer upgrades like software to our clients.
New designs, additions and ideas are considered a brand new project
and set of intellectual property. If you want the new update simply
buy another set of plans.
Project Deadlines: DAWBOX LLC is not responsible
for any project deadline of yours or your clients for any reason.
From time to time there are delays in shipping due to weekday
holidays and the times you order. Orders taken after 3pm Central
Standard Time will be sent out the next business day. Orders over
the weekend do not count as shipping or processing days. Example
1: If you order between 3pm on Friday and Sunday your package
will not ship until Monday at 11am. USPS has some holidays on
a Monday and this will further delay shipment. For the most part
USPS Priority is very fast and now trackable for proof of delivery
via the website.
Tracking: Tracking is provided as a message to you via
the paypal address you ordered from. We will not provide you with
tracking. Once we process your shipping label it will automatically
send you a USPS delivery notification. Then once USPS scans it
into the system it creates your delivery info. Please be patient
with this there system is not like UPS or FedEx.
You do not need a paypal account to order our product. You can
simply choose the quick pay option. Make sure that you have the
correct address. Once we ship your package we will not re-direct
it or refund your order. For current Payapal users it is best
to double check your address if you have moved. We will only ship
to the account listed in the order.
Mistakes: The shipping address you give us is the one we will
ship to. For this reason we will ship the next day on all orders.
If you make a mistake or notice you have your old paypal address
please contact us via firstname.lastname@example.org ASAP and use the headline
"Wrong Address!" (Please Read)
You can then log into your account, update your address and re-order.
When we see the new order we will refund the older one. Please
allow us up to 5-7 business days to refund your mistaken order.
If you make a mistake in your order and we do not hear from you
we will ship the order and we will not offer a refund once it
Acoustic Foam Policy: All sales are final, no refunds for
any reason. We are not responsible for any deadlines in your project.
Please allow for 24-48 hours processing time to cut and pack your
order. This is done during normal business days. Please allow
for 5-7 business days for UPS to ship.
Acoustic Foam Shipping Policy: We will only ship foam orders
to a confirmed paypal account. All orders that do not have a confirmed
account will be refunded with a notification from us. If this
happens simply log into paypal and confirm your account then re-order.
do not ship acoustic foam outside of the United States for any
Acoustic Foam Shipping: Acoustic foam will ship UPS ground
5-7 days within the 48 lower states. If you ordered a plans and
acoustic foam kit your plans will arrive first via USPS and your
foam a few days after that UPS.
Acoustic Foam Tracking: We will not have tracking automatically
for your acoustic foam order. It will be provided upon request.
Acoustic Foam Un-pack: Once you get your DAWBOX Acoustic Foam
please un-pack it in a safe place right away when you get it and
allow for 12 hours for it to expand to the correct size. If you
leave it packed for too long and it becomes damaged we will not
offer a refund or exchange.